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Sustainability in Procurement Article Series – Integrating sustainability into the procurement process

Overview

Over the next 6 weeks we will publish a series of articles about sustainable procurement, starting with today’s overview about how sustainability can be integrated into the procurement process. The following articles will cover Market research; Sustainability in a procurement plan; Market approach; Evaluating sustainability criteria, requirements and outcomes; Contract management; and Sustainable Procurement Policy.

With Australia’s endeavour to reach net zero by 2050, delivering projects that are socially and environmentally responsible is now an expectation. Sustainable procurement considerations are now a fundamental part of how projects and services are designed, delivered, and ultimately judged.

This topic sits at the intersection of law, policy, and practice. As of 1 July 2024, the procurement obligations imposed by the Australian Government have become far more demanding. New requirements under the updated Commonwealth Procurement Rules and the Commonwealth’s Environmentally Sustainable Procurement Policy and Sustainable Procurement Guide mean that both government agencies and private suppliers have to adjust to tighter reporting standards, improved data systems and the need to embed sustainability into projects and services from the outset. While the Commonwealth’s policies do not necessarily apply to State and local government agencies, they indicate a growing trend toward sustainable procurement obligations throughout the various levels of government in Australia.

Understanding Sustainable Procurement

At its core, sustainable procurement is about thinking beyond immediate needs and considering the long-term impacts of purchasing decisions. It involves evaluating not only what is being bought but also how it is produced, how it will be used, and what happens to it at the end of its life. This means placing greater importance on the full life cycle of goods and services, from initial design and sourcing through to consumption and eventual disposal. For example, sustainable procurement may involve selecting products made from recycled or low-emission materials, working with suppliers who follow ethical and environmentally responsible practices, or choosing items that help reduce waste, conserve energy, or improve water efficiency. It is a thoughtful, forward-looking approach that supports better outcomes for the environment, communities, and the economy over the long term.

Value for Money

Achieving value for money is the core principle underpinning procurement requirements at all levels of government, from the Australian Government (per the Commonwealth Procurement Rules) to local governments in Queensland (per the Local Government Act 2009 (Qld) and Local Government Regulation 2012 (Qld)), but price is not the sole relevant factor when assessing value for money. Other relevant considerations which might contribute to value can include things like:

  • Energy Consumption;
  • Greenhouse gas emissions;
  • Reduction of waste;
  • Use of recycled products;
  • Reduction in harmful substances;
  • Packaging; and
  • End-of-life recycling.

The Circular Economy

One of the key ideas shaping sustainable procurement is the shift to a . The circular economy is a model of resource production and consumption that emphasises reusing, repairing and recycling existing materials and products for as long as possible. Traditional procurement processes are modernising to align to circular economy principles. Committing to a circular economy optimises the use of limited resources and minimises the overall impact on the environment, by using resources more efficiently, reusing them where possible and keeping them in circulation for as long as possible.

This shift can provide opportunities across a wide range of categories. For instance, for construction services, this might mean considering the design through to the end of the life of the constructed works, and determining where projects can optimise recycled content. For fit outs, this could involve the use of recycled content in the materials and furniture contained in the fit-out and ensuring the goods purchased have end-of life options for re-use, refurbishment or disposal.

Textiles and uniforms are another high opportunity category. By choosing uniforms made from certified sustainable sources and using non-mixed fibres to make reprocessing easier, organisations can significantly reduce their environmental impact. Additionally, implementing take-back systems and establishing remanufacturing pathways for garments at the end of their useful life ensures that resources remain in circulation for longer.

By considering circular economy principles in these and other categories, organisations can reduce their environmental impact and contribute to a more sustainable future.

Identifying Needs

One of the most important stages in any procurement process is the very first one, identifying the need. This is where teams have the biggest opportunity to influence outcomes.

At this stage, it’s worth asking questions like:

  • Do we really need to purchase this?
  • Can we refurbish or reuse something we already have?
  • Are there more sustainable alternatives available?
  • How can this procurement deliver environmental or social benefits beyond the immediate need?
  • Is packaging minimised, is it made with recycled materials, and is it recyclable?

At this stage it is necessary to critically consider the business need for procurement. By using demand management strategies, excess consumption and unnecessary purchasing costs can be avoided.

This can be done through the implementation of the following strategies:

  • Not buying the goods or service if they aren’t critical or needed
  • Choosing an alternative to buying, including reusing, hiring/renting or sharing goods/services
  • Reducing the quantity of goods to be purchased
  • Defining the functional and performance requirements at strategic and operational levels to achieve environmentally sustainable outcomes

Issues to Consider

When procurement planning, risks must be assessed. This includes the environmentally sustainable outcomes of the procurement. The following kinds of questions can be explored to identify risks:

  • Is technical expertise required in using the alternative sustainable options and is this expertise available?
  • Would the inclusion of environmentally sustainable targets increase the complexity of the procurement? Does the cost-benefit analysis indicate that this is worthwhile in this case, or not?
  • Is the project high profile with the potential to attract media attention for any negative or positive environmental impact (from stakeholders and public)?
  • Will an environmentally sustainable alternative meet required specifications (particularly regarding compliance/conformance)?
  • Do higher environmental sustainability requirements significantly impact price? Does the cost-benefit analysis indicate that this is worthwhile in this case, or not?

Procurement Process

The further articles in this series will delve into more detail about how a sustainable procurement focus can be practically applied at various stages of the procurement process, but the below provides an overview of some ways that focus can be implemented:

  • Embedding Environmental Sustainability into Your Procurement Practice
    Begin by identifying the need for goods or services and considering whether the purchase is necessary. Explore alternatives such as reusing, repairing, leasing, or hiring to avoid unnecessary consumption.
  • Market Research and Engagement
    Undertake market research to understand available sustainable options. Market research and engagement is important for keeping up with any industry changes. Industry briefings can also provide potential suppliers with the time and information they need to respond to the proposed environmentally sustainable outcomes.

            During your research, you should:

    • document the environmentally sustainable outcomes which may be available;
    • identify the requirements to achieve these outcomes; and
    • having considered those outcomes and requirements, determine desirable and mandatory requirements for your procurement.
  • Documenting Environmental Sustainability in a Procurement Plan
    Analyse opportunities for increased sustainability. The associated risks will also need to be assessed as a requirement of the procurement planning.
  • Approaching the Market
    Specify environmentally sustainable requirements and set relevant key performance indicators. When specifying sustainability requirements, it is better to be descriptive, by outlining minimum or desirable requirements. Develop evaluation criteria and reporting requirements. When setting criteria, consider how they will be implemented into the contract. For example:
    • leaving room for improvement and/or innovation over the life of the procurement if over multiple years; and
    • if appropriate, ensuring there are clauses to allow opportunities for updating/ sustainable outcomes throughout the term of the contract if over multiple years.
  • Evaluate and Debrief
    Evaluate environmental sustainability criteria carefully by reviewing how each tender meets the set environmental outcomes (among the other relevant criteria). For complex procurements, consider involving a subject matter expert to ensure a detailed assessment. Look beyond upfront costs to whole-of-life costs, including maintenance and disposal, to understand sustainability. Compare options based on environmental impact, circularity, and climate outcomes, using things like ecolabels and certifications as guidance while verifying supplier claims. Finally, provide clear feedback to unsuccessful suppliers to help them improve future environmental performance.
  • Contract Management
    Manage environmental sustainability throughout the contract by regularly monitoring compliance with agreed standards, KPIs, and specifications. Maintain open communication with the supplier to address any underperformance and explore opportunities to improve environmental outcomes. Engage subject matter experts when needed to assess sustainability performance accurately. Use contract management as a chance to encourage innovation and stay updated on best practices or new technologies that can enhance sustainability. Towards the end of the contract, review disposal plans to ensure goods are reused, refurbished, and/or recycled where possible.
  • Share Your Experience
    Capture and share knowledge learned to support continuous improvement and encourage sustainability teams and processes.

Conclusion

Integrating sustainability into procurement has now become a necessity. It is a fundamental part of how projects are successfully delivered today. With Australia’s commitment to reaching net zero by 2050, sustainable procurement has become a critical focus that influences every step of the procurement process. It is about looking beyond the price tag and thinking carefully about the long-term environmental and social impacts of the goods and services we purchase.

From the very start, asking questions about whether a good or service is truly necessary, exploring reusable or more sustainable options, and considering circular economy principles can make a real difference. Setting clear sustainability requirements and monitoring these throughout the contract can ensure suppliers are accountable, and encourages ongoing improvement.

Evaluating sustainability criteria, engaging experts when needed, and comparing whole-of-life costs rather than just upfront prices leads to smarter and more responsible choices. Contract management is a valuable opportunity to work closely with suppliers to find innovative ways to improve sustainable outcomes over time.

Finally, sharing the knowledge and lessons learned from each procurement helps integrate sustainable practices across organisations and industries. This collaborative approach supports continuous improvement and drives positive change.

By embracing sustainable procurement now, organisations are not only meeting today’s regulatory expectations but are also contributing to a more resilient and resource-efficient future. It is about making better decisions that protect our environment and communities while delivering value for money and long-lasting benefits.

Keep an eye out for our next article in this Sustainability in Procurement Article Series, namely Market Research, and if you need any assistance incorporating sustainability into your procurement process, or with the development of a policy, documentation or processes, please let us know.

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Paul Muscat

Director
Muscat Tanzer

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BJ Doyle

Senior Associate
Muscat Tanzer

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Roman Counson

Intern
Muscat Tanzer

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Construction Claims Article Series – Damages claims

Introduction

This is our 6th and final article in our construction claims series, which aims to provide practical legal insights for both contractors and principals. Topics covered over the last 5 weeks in the series, including variation claims, delay claims, price acceleration claims, site condition claims, and progress claims.

This week we discuss claims for contractual damages, including the types of damages which can be claimed in the construction context, legal principles for calculating and proving damages, and strategic considerations when facing a potential claim for damages.

What are ‘Damages’

‘Damages’ is the legal description for monetary compensation which can be awarded by a Court for losses suffered by a wronged party.  When a contract is breached, the wronged party has a right to claim damages against the party who breached the contract. 

The primary category of contractual damages is compensatory damages.  To obtain compensatory damages a plaintiff needs to prove that they have suffered a loss which was caused by the defendant’s breach of contract, and which can be suitably compensated by an award of money. This broad category includes losses arising in a number of ways:

  • Expectation losses can be awarded to compensate a plaintiff for money which it would have reasonably expected to receive if the contract had been properly performed by the defendant. This ordinarily includes lost profits, or the value of goods or services promised but not delivered. In some circumstances, expectation damages can also extend to loss of a future opportunity for profit where that opportunity was sufficiently crystallised, probable, and the loss of it was closely connected to the breach of contract.
  • Reliance losses can be awarded to compensate a plaintiff for financial losses which it incurred in reliance on the defendant’s proper performance of the contract.
  • Indemnity losses can be awarded to compensate a plaintiff for money it is required to pay under an indemnity to a third party, for which the indemnified loss arose from the defendant’s breach of the contract between the defendant and plaintiff.

Where no financially compensable loss can be proven, the Court may instead award nominal damages, which is small token sum to acknowledge that a legal right was violated.

At all times, the overarching test for calculating damages arising from a breach of contract is to place the wronged party in the financial position they would have been in if the contract had been duly performed according to its terms. This test often results in a greater cost to the party in breach than what it would have cost them to properly perform the contract however, contractual damages are not inherently intended to punish the defendant. 

Importantly, a Court will not award damages in a sum that would put a plaintiff in a better financial position than they would have been in, had the contract been duly performed.  In practice, this means that even if a number of the above categories of losses arise in a particular dispute, the total amount claimable will always be subject to and adjusted in line with the overarching test.

Causation

To receive compensatory damages the plaintiff must be able to prove that the loss claimed was caused by the defendant’s breach. This is conceptualised by the “but for” test, which requires the plaintiff to prove that their loss would not have occurred “but for” the defendant’s breach.

The most obvious form of causation is direct causation.  As the name suggests, this is where there the conduct or omission which was the breach of contract directly or ‘naturally’ caused the loss suffered by the other party.

In contrast, indirect causation is where the loss was suffered more broadly because of the breach.  To limit how far this indirect liability extends, losses caused indirectly (also called consequential loss) can only be recovered if such losses were reasonably foreseeable by the parties as a probable result of the breach at the time the contract was made.  This is referred to as a test of remoteness. Contracts will often have express terms further seeking to define, limit or exclude consequential losses which can be claimed for a breach under the contract.

Duty to mitigate

After a breach of contract occurs, the wronged party is required to take reasonable steps to mitigate their loss. If they fail to do so, they will lose their entitlement to any portion of their loss which they could have reasonably avoided. A plaintiff is however entitled to recover from the defendant any reasonable costs of mitigation. The test for what is “reasonable” to mitigate a contractual breach is what the party would otherwise do supposing they were unable to recover any damages. In previous cases, the Court has ruled plaintiffs to be acting unreasonably where they have:

  • failed to seek another contractor in a timely manner to replace the previous contractor in breach;
  • declined an offer from the contractor to deliver goods after the delivery date (the reasonableness of this would depend on the lateness of the offer and the consequences of late delivery);
  • declined an offer from the contractor to buy unsatisfactory goods back from the plaintiff at the contract price.

Practically, this means it may sometimes be necessary for a wronged party to continue working with the party in breach.  At the minimum, a wronged party should remain open to working constructively with the breaching party, to identify ways for the breaching party, where possible, to make good the breach and /or for the parties to preserve the contract.

Liquidated Damages

Liquidated damages are a predetermined monetary value agreed by the parties within the terms of a contract to be payable upon a specific breach of the contract. In construction contracts, this is commonly used in the context of completion delays, where a set sum is payable by the contractor for every day the project is extended beyond the predetermined date for practical completion. Because they arise by contractual agreement, a party cannot claim compensatory damages for a breach which is covered by a valid liquidated damages clause.

In this way, liquidated damages can provide contracting parties with predictability and efficiency, especially for breaches which are easily provable and not improbable, as in the example of site delays.  Often, liquidated damage provisions will enable a party to recover reasonable compensation from the party in breach without recourse to Court proceedings. Even where Court proceedings are unavoidable (for example, if there is dispute over the breach itself), the proceeding can be simplified by avoiding the need to quantify and prove the actual loss suffered.

However, care should be taken when negotiating liquidated damages clauses to ensure that the agreed value of reflects a ‘genuine pre-estimate of the loss’ anticipated in the event of the specified contractual breach. If the value of liquidated damages is not a genuine pre-estimate of losses, the clause will be deemed to be a penalty clause, it will be rendered void and unenforceable.

Common examples of penalty clauses include:

  • in the case of a failure to pay, if the liquidated damages sum exceeds the amount originally payable;
  • if a single lump sum value is specified on the occurrence of multiple different contractual breaches, of which some breaches are serious, and others are trifling;
  • where the sum of liquidated damages or interest due for all amounts owing under the contract increases upon default; or
  • otherwise, any sum of liquidated damages that grossly exceeds the losses likely to be suffered because of the breach.

Where a liquidated damages clause is deemed void and unenforceable, a wronged party would be entitled to claim compensatory damages as discussed above.

Common Damages Claims in Construction

Value of the contract

Where a contract has been unlawfully terminated by the principal, the contractor will generally be entitled to seek damages from the principal for the profit the contractor would have made on the remainder of the contract.

Costs associated with hiring a new contractor

Where a contractor has repudiated or unlawfully terminated their contract, the principal may need to source a replacement contractor at short notice. This can result in a contract that is more expensive than one negotiated through a time-consuming competitive tender process. Often, there may also be a duplication of costs already incurred as the new contractor will need to develop their own project management plans, safety plans, and other compliance documentation which would have already been paid for at the commencement of the terminated contract. In these circumstances, the principal would generally be entitled to claim:

  • the value of any mitigation action, plus the amount already paid under the terminated contract and the amount required to complete the project with the replacement contractor;
  • less the total amount the principal would have paid to complete the project under the terminated contract had it been duly performed.

Essentially, the principal will generally be entitled to any amount that it costs the principal to complete the project, which exceeds the original cost to complete the project under the terminated contract.

Work otherwise the responsibility of the contractor

If a contractor fails to perform an obligation under the contract within a reasonable or prescribed time, a principal may need to take urgent action to avoid or mitigate any losses (including, for example, urgent work to protect the project, people or third-party property).

However, close attention must be paid to the terms of the contract. Often, contracts will expressly detail the scope of a principal’s right to perform the contractor’s obligations where the contractor has failed to perform them in breach of the contract, and to deduct the cost of that performance from amounts payable to the contractor.  Such clauses will usually include time and notice requirement to enable the contractor a reasonable opportunity to remedy the breach first. If a principal does not comply with these time and notice requirements before commencing the work, they may forfeit their right to recover the costs of that work.

Where the contract is silent on this issue, the principal may still have a right to undertake such urgent work under the mitigation of loss principle, which is discussed above, provided that the contractor has been provided with a reasonable opportunity to remedy the breach themselves.

Delays beyond the date for practical completion

Compensation for losses incurred by the principal because of delays to practical completion are commonly provided for in the form of a liquidated damages clause, as discussed above.

In the absence of a liquidated damages clause a principal would be entitled to claim for actual loss suffered because of the delayed practical completion. This most usually involves interest and other costs associated with prolonged financing of the project.  Where the principal is liable to a third party to hand over the project on a certain date, the contractor could potentially be liable for amounts payable by the principal to the third party for breach of that third-party contract, subject to the common law rules relating to remoteness of the consequential loss (discussed above), and any contractual terms which operate to indemnify, limit or exclude liability.

It is important to note that construction contracts commonly include provisions allowing for certain qualifying delays (such as prolonged inclement weather) and otherwise granting the contractor a right to request to extend the date for practical completion. Before claiming damages for delayed practical completion (whether liquidated or actual damages), principals should ensure that they have taken account of any applicable qualifying delays and/or any extensions they have consented to which validly extend the date for practical completion beyond what is specified in the original contract.

Considerations when Claiming Damages

  1. Maintain clear records

Parties should maintain clear documentary records which could help to prove the breach of contract and any losses flowing from it. This could include correspondence, contractual documents, site photos, invoices, receipts, timesheets and work logs. 

To increase the reliability of documentary records, care should be taken to protect the original metadata of documents. Metadata can show (amongst other things), when a document was first created or edited which can help to prove that a document was a contemporaneous record and not created at a later date to support a claim. 

It is also useful to keep a record of which personnel were involved in preparing key documents as it may be necessary to ask questions or take evidence from them later. This is especially important with handwritten records or spreadsheets with extensive data sourced from other documents.

Lastly, adopting clear and consistent naming conventions and version control of documents will greatly assist your legal team (and consequently save you money in legal fees) should the matter proceed to litigation.

  1. Carefully review the contract

It is not uncommon for contracting parties to be unhappy with each other’s performance without that performance amounting to an actual breach of contract. This will depend on the individual circumstances of your issue and the terms of your contract.  

As such, any party considering a claim for damages should first carefully review the contract to determine if and how the contract has been breached.  This includes assessing the express terms of the contract to determine what the other party was obligated to do, or refrain from doing, and comparing this against their conduct. Don’t forget to consider other clauses within the contract that may provide exceptions to that obligation.

If you consider that a breach of the contract has occurred, the next vital step is to review the contract to determine what rights and options are available to you in response to that specific breach.  Different rights may arise depending on whether the breach is of a minor nature or a fundamental term of the contract.

  1. Assess your losses

To receive more than nominal damages, you must have suffered a loss that can be quantified and is able to be remedied by an award of money. At an early stage you should evaluate what losses you think you have incurred, or that you are likely to incur, because of the identified breach.

If any of those losses are consequential rather than direct loss, you will then need to check whether consequential loss is limited or excluded under the contract. The contract may also include monetary caps on the amount of damages you are entitled to claim for certain events, or an agreed liquidated damages sum.

  1. Mitigate your losses where appropriate

Having assessed your actual or anticipated loss, you should consider if there are any reasonable steps which could mitigate those losses. 

Even where you have a legitimate claim, there is a risk the other party might not have the financial resources to pay an award of damages.  As discussed above, you might also lose your right to claim compensation for loss if it was within your control to avoid it. For this reason, the general rule is to protect your interests as you would if you had no recourse against the other party. However, you should consult the contract and talk to the other side (see below) before taking any significant unilateral action.

Ensure to keep records of any expenses you incur in mitigating losses, as you are entitled to claim them later as damages.

  1. Engage with the other side

The contract may specify steps that must occur before you are entitled to enforce your rights under the contract – for example, by lodging a notice in a certain form, to a certain person, or within a certain timeframe, usually to enable the other party an opportunity to remedy the breach.

Even in the absence of formal contractual requirements, it is prudent to reach out to the party to provide notice that you consider them to be in breach of the contract and what they need to do.  For example, it may be appropriate to request that they:

  • provide an explanation or response;
  • remedy the breach;
  • make good any loss that you might have suffered, or pay you a sum of liquidated damages where applicable; and/or
  • take action which could help mitigate your losses.

Always ensure you include a specific and reasonable time frame by which you expect them to comply with any request.

While some issues are especially time sensitive, it is generally always a good idea to make a reasonable effort to resolve issues constructively.  Litigation is time consuming and expensive and, as noted above, unreasonably denying the other side an opportunity to remedy their breach could limit the damages which you can claim.

  1. Determine the status of the contract

Notwithstanding a breach by one party, the starting position is that both parties’ obligations under the contract continue unless and until the contract is terminated. It is therefore important to determine the status of the contract following a breach and understand your rights at each stage, which will usually vary according to the nature and significance of the breach. The most common scenarios are discussed:

  • Suspension of performance

The contract may provide that certain contractual breaches entitle the other party to suspend performance of their own obligations until the breach is remedied.  It will usually be necessary to give notice to the other side that you intend to suspend performance in this way.

  • Inability to comply

A breach by the other party may prevent you from performing your own obligations under the contract, either at all or by the due date.  There are principles at common law that would prevent the other party succeeding in a claim against you for your own breach if it is caused by their own non-performance.  However, you should always communicate your expected non-performance and the reason for it and keep records of same. The contract may also have terms relating to this scenario which you should consult. For example, even if the other party’s breach causes a delay in your own performance, it may still be necessary to formally ‘request’ an extension on that basis.

  • Repudiation and termination

Where one party has made it clear to the other party that they are unable, or have no intention, to honour their primary obligations under the contract this is called repudiation. This usually entitles the other party to terminate. Certain fundamental breaches may also provide a right to terminate the contract.  In either event, it is usually still necessary to give notice to the other side that you are terminating the contract. We strongly recommend seeking legal advice before purporting to terminate a contract as the right to terminate can be nuanced and an unlawful termination may give the other party a right to claim their own damages against you.

Importantly, unless one of the above exceptions apply, you will be required to continue to perform your own obligations under the contract notwithstanding another party’s non-performance, and your obligations will continue until the contract is lawfully terminated.

  1. Determine whether any dispute resolution provisions apply

Construction contracts commonly include dispute resolution provisions which need to be complied with before litigation can be pursued. For example, a contract may require the parties to attend mediation at least once within a certain timeframe after the breach before the plaintiff can pursue litigation. If you do not comply with dispute resolution provisions, the Court may adjourn your case until such time as the dispute resolution provision is complied with.

Conclusion

Damages are the end goal of almost all legal disputes over construction contracts, so it is important for both principals and contractors alike to understand the fundamental principles and mechanisms which govern claims for damages.

The protect your position you should maintain clear records of any contractual breach and the losses flowing from that breach. When contracts don’t go according to plan it is easy to focus on the other party’s conduct, however you may still be required to continue to perform your side of the contract and/or to work with the other side to remedy the breach and resolve the dispute.  Both parties should therefore ensure that they have a clear understanding of their own obligations under the contract including their rights and obligations in response to a breach, how liability for losses is distributed, and the processes to be followed to resolve any disputes that arise.

Please don’t hesitate to contact us if you have any queries about damages claims, or construction contracts generally.

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Paul Muscat

Director
Muscat Tanzer

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Benita Sorenson

Associate
Muscat Tanzer

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Thomas Hendry

Law Clerk
Muscat Tanzer

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Construction Claims Article Series – Progress claims: the backbone of the project lifecycle

Construction Claims Article Series

This series has covered a variety of construction claim topics, including change and variation claims, delay, disruption and prolongation claims, price acceleration claims and different site condition claims. This article on progress claims explores the nature of progress claims and the legal framework that supports contracted parties’ ability to seek payment of progress claims through an abbreviated adjudication process rather than long-form Court litigation. This article will be followed by an article on damages claims that will mark the end of our Construction Contract Claims Article Series.

Introduction

Progress claims (also known as payment claims, particularly in the context of the legislation discussed below) are essential to the continuation of cashflow in the construction industry. They are the basis by which contractors and subcontractors seek, and receive, payment for the work completed during a project. Most of the other claims discussed in this article series are aimed at defining the parties’ entitlements to payment – which is then claimed for in a progress claim. For example, when a contractor makes a variation claim and the principal approves that variation claim, that affects the amount which the contractor is entitled to be paid by the principal – but that payment will only be made once the contractor claims for that amount in a progress claim. In that manner, progress claims act as the backbone of the project life cycle.

The contract and the Building Industry Fairness (Security of Payment) Act 2017 (Qld) (BIF Act)

Construction contracts usually include requirements for how much the contracted party is to be paid through the course of a project, how the contracted party is to claim such payment, the details the contracted party needs to include with each of those claims, and the times when those claims can be made. Those contractual requirements affect the parties’ rights at law, so they should be complied with to the fullest extent possible. In the absence of any other relevant legislation though, if a contracted party submitted a claim in accordance with the requirements of the contract but the parties disagreed about the amount which should be paid to the contracted party, the contracted party’s only option would be to commence litigation in Court against the contracting party. That kind of litigation is often costly, and can take years.

For that reason, in Queensland the Building Industry Fairness (Security of Payment) Act 2017 (BIF Act) sets out an additional statutory entitlement for contracted parties (head contractors and subcontractors) to submit payment claims for progress payments and, if the contracting party (whether that is a principal or head contractor) disagrees with the amount the contracted party is to be paid, have an adjudicator determine what amount the contracted party is entitled to. That adjudicator’s determination can then be enforced as if it is a Court judgment, without the contracted party needing to proceed through lengthy and complex Court litigation. The BIF Act is “designed to improve cashflow for contractors”.[1] Similar (but not identical) legislation sets out similar processes in other Australian states and territories.

Importantly, while the BIF Act provides the contractor/subcontractor with the statutory ability to enforce its claim via adjudication, the requirements of that process are set out in the BIF Act with reference to the relevant contract, and with the adjudicator required to value the progress payment in accordance with the contract (to the extent the contract provides for such valuation). For that reason, parties need to understand both the BIF Act and the terms of the relevant contract.

Making payment claims under the BIF Act

The BIF Act provides a statutory right to contracted parties to make claims for payment (referred to in the BIF Act as ‘payment claims’ rather than progress claims). That right exists whether or not it is explicitly stated in the contract. Contracted parties can have an adjudicator determine the amount they are entitled to be paid in respect of payment claims submitted in accordance with the BIF Act, if the amount is disputed by the contracting party and the following requirements are met.

1. The payment claim must be submitted in respect of a ‘construction contract’ as defined in the BIF Act. Generally, this means the contract (whether it is written or oral) must be for construction work (defined in BIF Act s65), related goods and services, or work done in anticipation of construction (e.g. design consultancy services) in Queensland. The adjudication process under the BIF Act is not available for contracts for domestic building work where a resident owner is party to the contract.

2. The payment claim must be made on or after a valid reference date (note that they cannot be made in advance for an upcoming reference date). Reference dates arise either on:

  • the dates stated in the construction contract[2] – commonly stated to be a particular day of each month, but occasionally stated by reference to particular milestones being met; or
  • if the construction contract does not provide for the matter, the last day of each month starting from the month when the work was first carried out.

If the construction contract is terminated and the contract does not provide for a reference date surviving beyond termination, then the final reference date for the contract is the date the contract is terminated.

Importantly, only one payment claim can be issued for each reference date.

3. The payment claim must meet the definition of a payment claim under section 68 of the BIF Act. This means that it must:

  • identify the construction work or related goods and services to which it relates (which must only include claims for construction work or related goods and services completed up to and including the reference date for which the payment claim is made);
  • state the amount of the progress payment that the contracted party claims is payable by the contracting party;
  • request payment of the claimed amount; and
  • include the other information prescribed by regulation (currently nothing is prescribed).

Our September 2024 article linked here provides more detail about what does and does not meet the requirements of a payment claim under the BIF Act.

In several other states, the relevant legislation requires that a payment claim says that it is made under that piece of legislation (this is commonly referred to as an ‘endorsement’). Queensland’s BIF Act does not include such a requirement, so the threshold for a document being a payment claim is lower in that respect. This is vital for contracted parties to be aware of lest they inadvertently submit a payment claim and ‘use up’ the reference date available to them at that time, and for contracting parties to be aware of since it affects whether or not they should issue a payment schedule in response to a payment claim.

4. The payment claim must be made before the end of the time periods stated in section 75 of the BIF Act. Those periods are:

(a) for payment claims which are not for the final payment under the contract, the later of:

  • the period (if any) worked out under the construction contract; or
  • 6 months from the date on which the work to which the claim relates was last carried out; or

(b) for claims which relate to the final payment under the contract, the later of:

  • the period (if any) worked out under the construction contract;
  • 28 days after the end of the last defects liability period for the construction contract;
  • 6 months after the completion of all construction work to be carried out under the construction contract; or
  • 6 months after the complete supply of related goods and services to be supplied under the construction contract.

Payment claims also must be accompanied by supporting statements which declare that all subcontractors have been paid, or detail any amounts which are unpaid to subcontractors, the reasons for such non-payment, and other related details. Failure to provide a supporting statement does not affect the validity of a payment claim, but can result in penalty by the QBCC.

What happens after a payment claim is issued

After receiving a payment claim made for a valid reference date, the contracting party can either:

1. pay the amount claimed by the due date; or

2. send the contracted party a payment schedule by the earlier of:

  • the period (if any) stated in the construction contract within which the contracting party must give a payment schedule; or
  • 15 business days after the payment claim is given by the contracted party.
  •  

A payment schedule must:

  • identify the payment claim to which it responds;
  • state the amount of the payment (if any) which the contracting party proposes to make;
  • if that amount is less than what the contracted party claimed, state the reasons why; and
  • include the other information prescribed by regulation (currently nothing is prescribed).

If a payment schedule is not given in the required time, the contracting party is taken to be liable to pay the amount claimed in the payment claim on the due date for that payment, and the contracting party will not be entitled to submit an adjudication response in answer to any adjudication application made by the contracted party for that payment claim.

Contracting parties are also limited, in any adjudication response which is required, to arguing only the reasons for non-payment which were stated in their associated payment schedule.

For both of those reasons, it is vital that if a contracting party disagrees with the amount claimed by a contracted party, the contracting party issues a robust payment schedule within the time it is required to do so.

Adjudication Processes

Where a payment claim and payment schedule differ on the amount which the contracted party is to be paid, or where no payment schedule is given and/or the contracting party does not pay the amount owed to the contracted party by the due date, the contracted party can then submit an adjudication application within the particular timeframe specified in the BIF Act. The contracting party can then (if they submitted a payment schedule) respond with an adjudication response, and an adjudicator will decide what amount the contracting party needs to pay to the contracted party.

The details of those adjudication processes are not the focus of this article, but should you require any further information or assistance in relation to adjudication processes, please feel free to contact our office.

Importantly for the purposes of this article, note that the adjudicator’s job is to decide what amount the contracted party is entitled to be paid under the contract (if the contract provides for the matter). Section 71 of the BIF Act specifically states that the amount of a progress payment to which a contracted party is entitled is:

(a) if the contract provides for the matter—the amount calculated in accordance with the contract; or

(b) if the contract does not provide for the matter—the amount calculated on the basis of the value of construction work carried out, or related goods and services supplied, by the person in accordance with the contract.”

(emphasis added)

In that critical respect, again, while the BIF Act provides the legislative mechanism and process by which amounts can be claimed via adjudication by the contracted party, it is the contract itself which (if it provides for the matter) specifies how much the contracted party is entitled to be paid.

Common mistakes in payment claims

Some common issues that can arise when making payment claims include:

  • not submitting payment claims on or after a valid reference date;
  • claiming amounts for work completed after the reference date for which the payment claim is made;
  • not adequately identifying the construction work or related goods and services to which the payment claim relates; and
  • not making the payment claim within the times specified by section 75 of the BIF Act (the most relevant is often the 6 month period from the completion of the work to which the payment claim relates).

Common mistakes in payment schedules

Some common issues that can arise when issuing (or not issuing) payment schedules include:

  • not issuing a payment schedule in time – resulting in the amount claimed being taken to be owed to the contracted party, and stopping the contracting party from being able to issue an adjudication response in answer to an adjudication application for that claim; and
  • not including all the reasons for non-payment – thereby restricting the reasons for non-payment which can be argued in an adjudication response.

Importance of documentation

The procedural errors described above are relevant and important for parties to be aware of. However, by far the biggest difficulties we see parties have in supporting their asserted positions are due to failures to keep detailed documentary evidence throughout the course of a project. For both parties, the importance of proper documentation cannot be overstated. Keep detailed records of things like:

  • what work has been completed;
  • what variation claims have been made, approved/not approved, the amounts for which they have been approved (if any), and the bases for each of their approvals/non-approvals and valuations (these are very common contentious matters in adjudication processes);
  • what acceleration claims have been made, approved/not approved, the amounts for which they have been approved (if any), and the bases for each of their approvals/non-approvals and valuations;
  • what EOT claims, delay claims, disruption or prolongation claims have been made, approved/not approved, the amounts for which they have been approved (if any), and the bases for each of their approvals/non-approvals and valuations (these are also very commonly contentious, particularly in the context of contracting parties levelling liquidated damages back against contracted parties by way of set-off);
  • what site condition claims have been made, approved/not approved, the amounts for which they have been approved (if any), and the bases for each of their approvals/non-approvals and valuations;
  • any correspondences related to any of the above; and
  • any approvals or modifications from the original contract.

These records are essential in supporting either a claim for payment, or the denial of such claims (often including by way of set-off, depending on the contract).

Conclusion

Progress claims are a critical part of the construction industry in Queensland, ensuring that contracted parties are paid in a timely manner for their work, which in turn means cash can continue to flow down the line to any subcontracted parties. The BIF Act provides a statutory framework to enable contracted parties to claim for payment, and for those claims to be adjudicated if necessary, in a quicker manner than long-form Court litigation. While the BIF Act sets out these claim and adjudication processes, many parts of those processes (including, vitally, the valuation of the amounts to be paid) are directly dependent on the terms of the relevant contract.

For both contracted parties and contracting parties, understanding your contract’s terms and the BIF Act, and maintaining robust and accurate documentation are essential for maintaining cash flow and minimising the risk and effect of disputes. By the parties engaging with these processes effectively, construction projects can proceed smoothly, ensuring that payments are made fairly and promptly, which ultimately benefits all parties involved.

While every care has been taken in the preparation of this article, it is not intended as a full and complete description of every relevant legal requirement under the BIF Act, or as advice which applies to every situation. If you need further information about any of the matters discussed in this article, please seek legal advice.

Please don’t hesitate to contact us if you have any queries about progress claims, payment claims under the BIF Act, or construction contracts generally.

[1] Taringa Property Group Pty Ltd v Kenik Pty Ltd [2024] QSC 327, [17].

[2] This is one key manner in which parties need to have regard to both the wording of the BIF Act and the specific terms of the contract.

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Craig Tanzer

Director
Muscat Tanzer

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BJ Doyle

Senior Associate
Muscat Tanzer

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Layla Montefiore

Law Clerk
Muscat Tanzer

Expertise Internal Sample

Digging Deeper: Managing the Risk of Different Site Conditions Claims

This article forms part of our Construction Claims Article Series, which to date has explored change and variation claims, price acceleration claims, and delay, disruption and prolongation claims. This week, in collaboration with Anvelo, we examine different site conditions claims, with a focus on latent conditions, being unexpected or concealed risks that, if not properly addressed in the construction contract, can derail a construction project. We consider the associated risks, risk allocation strategies, and key contractual mechanisms for managing claims related to different site conditions. Next week’s article will explore progress claims, with the final instalment of the series covering damages claims.

What are latent conditions?

In the construction industry, it is not uncommon for projects to encounter obstacles that delay progress, increase costs, and even lead to disputes. One such obstacle occurs when ‘different site conditions’ or ‘latent conditions’ are identified during construction. These conditions are typically defined as unforeseen site conditions that could not be discovered during standard site inspections, by obtaining necessary professional and technical advice, or by undertaking a careful analysis of the available site plans and project documentation. ‘Different site conditions’ or ‘latent conditions’ differ from the site conditions which could reasonably have been anticipated during the contract negotiation phase, and their discovery during construction can pose significant risks to the construction program, cost, and the project as a whole.

Common examples of latent conditions include:

  • subsurface conditions, such as unexpected rock formations, water tables, or soft soil conditions;
  • soil contamination
  • asbestos;
  • uncharted underground infrastructure, such as mine shafts; and
  • uncharted underground services, such as plumbing systems, utility lines, or even historical remnants.

Who bears the risk?

One of the most frequently contested positions in contract negotiations involving latent conditions is the allocation of cost and delay risk – specifically:

  • whether the risk associated with latent conditions is to be fully absorbed by the contractor;
  • whether a risk-sharing option will be employed, such as a contingency fund;
  • whether the contractor is entitled to a reimbursement of any additional costs incurred, for example by way of a variation claim;
  • whether the contractor is entitled to an extension of time to the project completion date; or
  • both (c) and (d) above.

Traditionally, the risks associated with latent conditions were borne by the principal, with the rationale being that the principal had a greater knowledge of the site and was better placed to identify and manage potential risks. However, it is becoming increasingly common for construction contracts to shift this risk to the contractor, reflecting the greater reliance placed on the contractor’s technical expertise. In saying that, commercial considerations may warrant the principal retaining some risk, including:

  1. to attract qualified and experienced contractors to submit a bid and enter a contract who may otherwise avoid high-risk tenders. Experienced, sought-after contractors may be deterred from tendering where the perceived risk is too high, often due to inadequate site condition information or an unfavourable risk allocation; and/or
  2. to reduce contingency time and cost allowances by limiting the contractor’s need to ‘price in’ unknown risks.

Ultimately, the allocation of cost and delay risk is a commercial decision to be negotiated between the parties and drafted into the construction contract. Regardless of the agreed position, it is advisable to:

  • require the principal to provide the contractor with all available site data, such as plans, existing reports or historical information about the site;
  • consider providing the contractor with the opportunity to inspect the site and carry out an investigation of the site; and
  • specify in the contract whether the contractor is entitled to rely on the accuracy of such information provided by the principal.

Why are latent conditions clauses important?

Given the potential impact of latent conditions on project timelines and cost, it is critical that construction contracts include well-drafted latent conditions clauses. These clauses must set out the respective rights and obligations of the principal and the contractor in the event that latent conditions are encountered, and include an appropriate definition of ‘latent conditions’. Principals must ensure the latent conditions clause is carefully drafted to protect their commercial interests, whilst contractors must fully understand the implications of different site conditions and how the contract allocates the associated time and cost risks.

When drafting or reviewing a latent conditions clause, the following elements should be considered:

1: Definition of latent condition

The first step in drafting or reviewing a latent conditions clause is to consider what constitutes a latent condition. The definition should be sufficiently broad to protect the contractor but not so broad that the principal feels unfairly burdened with the time and cost risks. To balance the interests of the parties, the definition of ‘latent conditions’ typically imports a reasonableness standard. For example, latent conditions may be defined in the contract as:

site conditions which differ materially from the site conditions which should reasonably have been anticipated by the Contractor at the Contract date had the Contractor:

  1. examined all Project Information;
  2. inspected the Site and its surroundings; and
  3. carried out all investigations and obtained all professional and technical advice in relation to the site conditions as would be expected of a reasonable contractor in the position of the Contractor seeking to satisfy itself of the site conditions, given the nature of the works/services/supply and the risks associated with the Contract; and

any other conditions which the Contract specifies identifies as Latent Conditions.

2: Allocation of risk

As discussed above, the allocation of risk is a fundamental consideration when drafting a latent conditions clause. The clause should set out whether the contractor is entitled to:

  • an extension of time;
  • reimbursement of additional costs; or
  • both, and under what conditions.

If the contract defines latent conditions as unforeseeable or unanticipated, it is generally reasonable for the contractor to claim an extension of time for the additional work required to address the condition.

3: Procedure for notification and claims

Where it is agreed that the contractor will be entitled to extensions of time or reimbursement of costs associated with latent conditions, the latent conditions clause must clearly articulate the procedure for making such claims. The clause should set out a detailed, step-by-step process for:

  1. notifying the other party promptly upon discovery of the latent condition;
  2. documenting the latent condition, including any evidence the contractor must provide to substantiate the claim (photographs, geotechnical reports, site reports, test results etc);
  3. investigating and assessing the latent condition; and
  4. determining any entitlement to relief.

Importantly, this mechanism must integrate seamlessly with the broader contractual framework, particularly the provisions governing variations, force majeure events, and indemnities.

4: Reliance on principal-provided data

Where the principal provides site information, such as geotechnical reports, surveys, or environmental data, it is important for the contract to address:

  • whether such data is provided for information only; and
  • the extent to which the contractor may rely on the accuracy and completeness of the data provided, or is expected to verify it.

Balancing this issue requires careful consideration. From the principal’s perspective, disclaiming responsibility for the accuracy of site information provided may reduce their exposure to claims, but doing so can create uncertainty and drive up pricing as contractors factor that risk into their bids. Conversely, placing full reliance on the principal’s data without requiring the contractor to exercise any independent judgment may expose the principal to significant liability if the data proves to be incomplete or inaccurate.

Tips for contractors: managing latent conditions

Contractors should adopt a proactive and commercially informed approach to managing the risks associated with latent conditions:

  1. Due diligence: conduct a comprehensive site inspection, document the identified conditions and critically review all available site information prior to entering a contract. Proper due diligence reduces the risk of claims related to conditions that should have been anticipated.
  2. Notification: upon discovering a latent condition, promptly notify the principal in accordance with the contractual notification requirements. Failure to do so may affect entitlement to relief.
  3. Records: keep detailed records of any additional costs and time incurred in addressing the latent condition. This should include separate accounting of all costs related to the latent condition, updated programs that track the impact of the delay, and evidence of the condition (such as photographs, test results or consultant reports).
  4. Experts: where subsurface or environmental conditions are unclear, engage suitably qualified consultants (e.g. geotechnical or environmental engineers) to assess the condition and provide expert advice.
  5. Reliance on site information: confirm the status of any provided data – factual, indicative, or for information only.

Tips for principals: managing latent conditions

  1. Contract: Include a clear and fair latent conditions clause that sets out the parties’ respective rights, obligations and entitlements in the event that differing site conditions are encountered.
  2. Definitions and procedures: incorporate clear definitions and a structured procedure for dealing with latent conditions. This will reduce ambiguity and streamline the claims and assessment process.
  3. Respond to contractor claims: respond promptly to contractor claims. Timely assessment of claims reduces project disruption and promotes resolution before issues escalate.
  4. Cooperative approach: adopt a cooperative approach to resolving latent condition issues, recognising that early engagement and open dialogue can lead to more efficient and commercially sound outcomes.
  5. Carefully review claims: assess contractor claims against the contractual framework to ensure that the conditions were genuinely unforeseeable, and that any notification and evidentiary requirements have been met.
  6. Supporting data: supply geotechnical, environmental, and historical site information where available to reduce uncertainty and support effective risk assessment by tenderers.
  7. Blanket disclaimers: do not rely on broad disclaimers unless the contractor has been given a fair opportunity to price the associated risks into their tender.
  8. Reliance on site information: clarify whether reliance on principal-provided site information is permitted.

How we can help

The discovery of latent conditions is an inherent risk in construction projects – particularly in Queensland, where environmental and geological conditions vary widely. However, with proactive planning, thorough investigation, and carefully drafted contractual provisions, the parties can prevent disputes and deliver successful outcomes. At Muscat Tanzer, we support both principals and contractors in the construction industry to manage and resolve different site conditions claims. Whether you require assistance with contract drafting, claims assessment, or dispute resolution, our experienced team is here to help you navigate these complex issues with confidence.

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Paul Muscat

Director
Muscat Tanzer

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India Bennett

Associate
Muscat Tanzer

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Seán McNally

Director - Quantum Expert
Anvelo

Administrative Law B2@2x

Construction Claims Article Series - Delay, Disruption and Prolongation Claims

Our construction claims article series commenced with an article on change and variation claims which was followed by price acceleration claims. This article on delay, disruption and prolongation claims is delivered in collaboration with Anvelo, and is the third article in our series of construction contract claims articles and will be followed by articles on different site conditions claims and progress claims, concluding with damages claims.

Introduction

Delays in construction can occur for a multitude of reasons, leading to negative outcomes for principals, contractors and subcontractors. For principals, delays can lead to financial burden, inconvenience, and legal costs. For contractors, delays can risk liability for liquidated damages, reputational damage, cash flow constraints, and disputes.

In construction law, time is money, and delays, either intentional or otherwise, can expose the parties to unnecessary costs. This article discusses causes for delay, disruption and prolongation claims along with consequences of delay for all parties involved, and strategies for mitigating claims of that nature.

What is a delay claim?

A delay claim often arises when a project isn’t completed within the timeframe initially agreed upon in the contract (i.e. the date for practical completion). The nature of this claim will typically involve a contractor seeking an extension of time (EOT) to the date for practical completion in accordance with terms of the contract. The circumstances in which the contractor can seek an extension of time will typically be pre-defined in the contract as ‘qualifying causes of delay’. Where delays caused to the project are compensable causes of delay, the contractor may also claim delay costs. There are instances where qualifying causes of delay may not be compensable, as discussed later in this article.

Causes of delay

Common causes of delay on a construction project include:

  • site access issues or any other act, default or omission of the Principal or it’s consultants, agents or other contractors;
  • delays in authority approvals or permits;
  • variations;
  • unforeseeable inclement weather; and
  • latent conditions, including;
    • unexpected subsurface conditions (rock formations);
    • soil contamination; and
    • unchartered underground infrastructure or services (old plumbing systems, utility lines etc.).

Compensable causes of delay will typically include any act, default or omission of the principal or it’s consultants, agents or other contractors.

What is a prolongation claim?

A contractor may have a right to prolongation costs in circumstances where the contractor is on site for longer than initially anticipated due to delays resulting from factors that are either caused by the principal, or risks that the principal bears under the contract. Prolongation claims often involve seeking monetary compensation for extended labour charges and other indirect costs incurred because of the prolongation. Prolongation claims can be thought of as the financial element of a delay claim where the risk of the delay event falls on the principal, although it is important to note that just because an EOT is granted, this does not mean that the contractor will be entitled to prolongation costs, unless the reason that an EOT is granted is due to a compensable cause of delay. Even in this case, the contractor will still need to prove up its actual damage incurred from the compensable cause of delay. We will discuss this more later.

Causes of prolongation

Causes of prolongation on a construction project are largely the same as the causes of delay mentioned previously, but are typically limited to delays where the risk of that delay falls onto the principal, such as:

  • extensive delays on approvals to variations;
  • repeated latent condition issues;
  • unjustifiable late payment; and
  • delays in EOTs being approved.

What is a disruption claim?

A disruption claim usually arises when a contractor’s pre-defined program is disrupted but does not ultimately affect the date for practical completion. These types of claims are associated with reductions in the efficiency of the works which cause the contractor to incur more costs than originally budgeted or programmed for. Disruption claims are different to delay and prolongation claims as they are not time-related claims.

Disruption may lead to delay, and delay may lead to disruption, but both can exist without one another.

Causes of disruption

Common causes of disruption on a project in the construction industry include:

  • late variations to designs;
  • site access issues;
  • bad coordination between trades on site;
  • changes in construction methodology;
  • inclement weather;
  • late delivery of materials; and
  • unnecessary interference of the Principal.

Making a claim

To maximise chances of success in making a delay, disruption or prolongation claim, it is essential prior to the initiation of the claim that you have thoroughly reviewed the relevant clauses of the contract that define qualifying causes of delay and compensable causes of delay and outline the procedures for claiming EOTs and variations.

Thorough review of contract clauses

With clauses varying from contract to contract, it is essential to understand the broader context in which these delays operate. All construction contracts should contain a commencement date, a date for practical completion, and a defects liability period. The commencement date in a construction contract is the date on which the works under the contract (WUC) are scheduled to begin. The date for practical completion will be the date scheduled for the WUC to reach practical completion, minus any minor defects that do not substantially affect the use or enjoyment of the works. This can either be stated outright or worked out by reference to the commencement date (for example: “180 Business Days after the commencement date”) or the date that the contractor was given access to the site (for example: “180 Business Days after the date that the Principal gives the contractor access to the site”.

Subject to the specific terms of the construction contract, if the contractor does not complete the WUC by the date for practical completion, liquidated damages will usually be payable, and the contractor may be liable for a rate of damages (which must be a genuine pre-estimate of the principal’s loss) for every day beyond the date for practical completion that it takes the contractor to complete the works. This will occur unless the contractor is able to obtain an EOT to the date for practical completion from the principal, which will depend on the cause and reason for the delay.

Because disruption claims are not time related, EOT and delay costs clauses are not relevant. In Australia, these types of claims will typically be priced as variations. As such, it is important that both parties are familiar with and comply with the variations clauses.

Notice

Again, subject to the specific terms of the construction contract, making a claim seeking an EOT due to factors that have impacted time and/or progress of WUC, requires written notice of the cause of delay, the estimated impact on time and, if the delay is a compensable cause of delay, cost of the delay as well as a new estimated timeframe by which the WUC will be completed. Variations for disruption claims also require notice to be given in accordance the terms of the contract.  

A common cause of dispute over claims of this nature often arises from claims issued outside the timeframe specified in the contract or claims issued in conflict with requirements in the contract. Accordingly, it is essential that the parties to the contract comply with the timeframe and process for seeking EOTs, delay costs and variations set out in the contract.

Evidence

To substantiate a delay, disruption or prolongation claim it is essential that the contractor is  able to provide clear and contemporaneous evidence that supports the reason for making a claim.

Examples of evidence needed to substantiate a claim may include:

  • project schedules;
  • labour logs;
  • original correspondence (this could be discussion regarding unforeseen events between experts and contractors or contractors and subcontractors) that has impacted the timeliness and/or costs of the project;
  • photographic evidence of site conditions or other relevant matters; and
  • receipts containing expenses incurred over the duration of the WUC.

Robustness

A robust claim will always consider and satisfy the following three (3) elements:

  1. Contractual consideration – as described above, contract compliance must be satisfied.
  2. Factual preparation – along with the examples above, it’s important to ensure the evidence has a logical flow that clearly articulates the claimant’s perspective. This includes appropriate levels of evidence being put forward.
  3. Technical robustness – ensure that the analysis is sound. This can be done by adopting a recognised method of analysis (demonstrating proof), which is accepted by both industry best practice and the contract. It is best to incorporate actual circumstances to ensure that the resulting impact is accurate.

Pitfalls

Despite a claimant’s best efforts in preparing a claim, some common pitfalls that lead to claims not being approved include:

  1. Claimant’s lack of firstly satisfying any notice obligations;
  2. No agreement with a baseline / as-planned position;
  3. Evidence supporting productivity assumptions;
  4. Realistic and reasonableness of program durations that can justify the pace of works to be performed i.e. ensuring adequate levels of resources on-site;
  5. Complying with program submissions and updates that may form the basis of an analysis. This is particularly important in delay and prolongation claims that require satisfactory evidence of critical path delay;
  6. Over-exaggeration of the claimant’s position;
  7. Disputes on who owns the float.

Engaging with the Principal

When notice of a claim is delivered (in accordance with the contract) to the superintendent, principal or equivalent, they are required to respond to that claim promptly in accordance with the terms of the contract. If the claim is rejected, disputed or only partially approved it is essential to follow the correct procedure in accordance with the contract or where there is absence of this:

  • dispute the rejection or partial approval;
  • seek legal advice in preparation for an adjudication; or
  • commence the dispute resolution process or litigation (as a last resort).

Ways to mitigate delay, disruption or prolongation claims

Mitigating delay, disruption and prolongation claims is about maintaining a positive project momentum, maintaining positive relationships and properly projecting time and costs. Through implementing simple yet efficient planning and communication techniques, the potential risk of dispute can be drastically minimised. Some delays and disruptions are unavoidable, however there are methods to minimise these issues and their impact in construction projects including:

  • using a detailed design and construction program which reflects realistic achievements in realistic timeframes that is updated in accordance with real-time events;
  • conducting periodic risk assessments to identify the rise of potential sources of delay or disruption;
  • establishing a good relationship and avenue for communication between all parties involved in the WUC;
  • ensuring effective and organised management of variations that are a common source of delay and disruption of WUC;
  • ensuring accurate record keeping and maintaining detailed records of progress, site conditions, labour hours and equipment hire/usage, in order to substantiate potential claims; and
  • ensuring all parties to the contract are aware of, and comply with, the terms of the contract.

Conclusion

Delay, disruption, and prolongation claims are common in construction projects and often result in costly disputes if not properly understood or managed. While each claim can arise from different project impacts, from restricted site access to unforeseen weather conditions and delayed approvals, the nature of these claims may overlap and require careful contractual and legal analysis.

To mitigate the risk of such claims, parties should invest in clear programming, proactive communication, thorough record-keeping of correspondence and relevant matters and any variations to the WUC as well as maintaining awareness of contract terms throughout the life of a project. A good contract with clear, specific entitlements and timeframes and early identification of potential issues can significantly reduce exposure to unwanted costs and/or further delays, disruptions and prolongations.

Please don’t hesitate to contact us if you have any queries about delay, disruption or prolongation claims, or construction contracts generally.

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Sian Phelps

Associate
Muscat Tanzer

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Layla Montefiore

Law Clerk
Muscat Tanzer

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Kris Loyola

Executive Director
Anvelo

Bundy 2

Bundaberg Regional Council - Landfill Gas Management Project

With Queensland’s commitment to reaching net-zero by 2050, one local government has been implementing innovative carbon reduction projects through landfill gas management. For the last decade, Bundaberg Regional Council (Council) has contracted with LGI to implement innovative gas management systems within their Cedars Road and University Drive landfills, substantially decreasing their carbon footprint. With Council and LGI extending their contract for another decade, we look into how this prosperous relationship was founded and how you can do the same.

In 2013, Council entered a decade long contract for the design, installation, operation and maintenance of an extensive gas collection network and gas flare at Council’s Cedars Road and University Drive landfills. 

With the previous contract coming to an end, Council commenced an extensive procurement process to procure a contract to continue and expand Council’s landfill gas management. Following an extensive tendering phase, LGI once again proved successful, entering a further decade long contract to maintain and operate their existing facilities and expand the landfill gas collection network to other landfill sites.

These multiple large-scale energy from waste projects utilise landfill gases to generate energy by recovering and beneficially using biogas from landfill sites. The process improves air quality, reduces greenhouse gas emissions and contributes to the local economy.

Success to date
Council and LGl’s relationship so far, has proven to be prosperous, with the key outcomes of the infrastructure including:

  • 785,000 tonnes reduction in carbon emissions, which equates to planting 13.1 million seedlings for the next decade or removing 19,788 cars off the road per year;
  • 82.7 million m3 of biogas captured; and
  • 362,000 Australian Carbon Credit Units generated.

Design Build Operate Maintain Transfer (DBOMT) Model
Following Council’s procurement process, project documents for the bespoke Design, Build, Operate, Maintain and Transfer (DBOMT) contract model were prepared. The collaborative arrangement with LGI recognised and documented Council’s key requirements, detailed below:

  • ensure zero-capital cost to Council to establish and maintain the new gas collection networks, gas flares, and gas engine;
  • ensure zero-capital cost to Council to operate and maintain the existing gas collection networks, gas flares, and gas engine;
  • incorporate specific mechanisms for the marketing and sale of carbon credits and electricity generated, including a value-share mechanism;
  • prioritise the local provisions of goods and services and local industry participation;
  • adopt best practice and available gas collection and gas to energy generation technologies that meet performance, environmental and safety expectations;
  • ensure a collaborative and purposeful management approach between Council and LGI to enable both parties to benefit from the project investment.

Benefits to Council
The project has instigated the development of a delivery model that suits Council’s budget, whilst allowing leveraged investments, expanding Council’s capabilities and creating new local jobs. Other benefits include:

Environmental Resilience
Increasing Bundaberg’s environmental resilience is a key driver for this project. Preserving the Bundaberg Region’s natural environment is a priority for Council with the area just the second destination in Queensland, and the fifth in Australia, to receive ECO Destination Certification. With landfill gas emissions contributing up to 80% of local governments carbon footprint, landfill gas management has been identified as integral to this reaching this goal. Council’s success to date in emission reduction has clearly demonstrated the need for Council to continue their landfill gas management initiatives. Council has already achieved their goal of effectively increasing the Bundaberg regions environmental resilience, improving air quality, reducing greenhouse gas emissions and contributing to the local economy. By continuing this project and expanding the networks Council will continue to achieve significant results in reducing the regions carbon footprint.

Community Engagement
The transition to a more environmentally friendly economy is continually gathering pace and like many Councils, Bundaberg is always looking for ways to continually improve its environmental impact and protect the community from potentially harmful landfill gas by-products. So far, the project has had significant impact
on improving the air-quality of the region, taking potentially harmful methane gas— the natural by-product of organic materials breakdown—and converting it into carbon dioxide, which is about 28 times less harmful to the region.

Project efficiency
In addition to the project requiring zero-capital cost, Council benefits from engaging a provider to maintain and operate the facility for the future. With the provider recovering their costs through the operation and maintenance phases, the provider is incentivised to efficiently and effectively deliver the project and meet the
best performance outcomes. By incentivising the Provider, it provides a near guarantee that the Provider will operate and maintain the infrastructures optimally to ensure the production of high returns.

Zero-capital cost
Projects such as Landfill Gas Projects, often require large upfront capital costs to establish the project. Through structuring the project to have zero-capital cost or zero upfront costs, it significantly frees up funding for Council to invest in other projects which cannot be structured in this way. Additionally, through the structuring of this relationship, Council will experience partial returns from the project over its lifetime without investing significant funds into the Project.

Can DBOMT work for your Council?
Besides landfill gas management services, DBOMT and similar contract models can cater for a wide range of projects and procurement activities. The DBOMT model is direct, effective and best used where Council has specific goals, a specific scope of work, and knows exactly what they require. Best suited for arrangements between 5 and 30 years, there are numerous benefits for Council adopting to use the DBOMT project delivery model, including:

  • zero or minimised capital cost;
  • developing more innovative solutions through collaboration between Council and the Provider;
  • integration of the latest technological innovations and accessibility to design plans; increasing the quality of the assets and the efficiency for projects; increasing the involvement of local industry providers and goods and services suppliers;
  • engaging with industry experts; and
  • developing a tailored maintenance plan that anticipates and addresses needs as they occur.

The DBOMT contract model can be applied in various ways depending on the type of project and specific project outcomes required, including:

  • DBOM (Design Build Operate Maintain)
  • DBOT (Design Build Operate Transfer)
  • DBLOT (Design Build Lease Operate Transfer)

How can we help
Muscat Tanzer can assist your local government with advice and strategic direction as to which project delivery model will best suit your local government’s project goals, including:

  • assisting with the preparation of a suitable procurement plan and project delivery model;
  • assisting with the preparation of procurement and market approach documentation, including expression of interest and/or tender documentation;
  • probity advice and services;
  • reviewing and updating the Specification and Tender documents to ensure they are consistent with and work cohesively with the contract;
  • providing advice to ensure the best project outcomes for the local government;
  • drafting the DBOMT contract to ensure both the project infrastructure and successful tenderer will:
    • meet or exceed performance guarantees;
    • comply in all respects with the local government’s requirements, laws, and best industry practice; 
    • act consistently with the overriding requirement in the operation and maintenance phase; and 
    • assist the local government in the negotiation and amendment of the contract.

Please contact any of our highly experienced procurement, contracting and probity advisers if you wish to discuss this article, or for assistance with your next project.

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Change and Variation Claims

We are pleased to present this article on acceleration costs claims in collaboration with Anvelo. This article is the second article in our series of construction claims articles. In our previous article, we discussed change and variation claims.

In construction, time is money. Delays can mean significant financial repercussions for both the principal and contractor. Within the construction industry, the term acceleration refers to the actions taken by both the principal and contractor to expedite the completion of a project or part of a project, usually in response to delays. Whilst acceleration may be deemed necessary to meet deadlines or mitigate potential penalties, directing acceleration often means the incurrence of additional costs, which typically leads to an acceleration costs claim. Understanding the nuances of acceleration and how to manage and respond to acceleration costs claims is vital for both principal and contractors.

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Change and Variation Claims

Variations are an inevitable part of construction projects and a clear understanding of how to properly manage variation claims is critical to maintaining project delivery, protecting contractual entitlements, and minimising the risk of disputes.

This article focuses on common types of variation claims. For more detail on administering variations, including the processes under bespoke and Australian Standards contracts, powers to vary, and valuation methods, we recommend reading our earlier article from our Contract Administration Series. That article can be found via the link in the comments.

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Negotiating with Confidence: Partnering with Preferred Tenderers

Navigating contract negotiations is a critical phase in the tendering process, particularly for local governments seeking to finalise agreements with their preferred tenderer. In the fifth and final instalment of our Probity, Procurement and Tendering Series, this article explores the key elements of effective negotiations and provides practical insights into developing a negotiation strategy, maintaining competitive tension and ensuring that the negotiation process is transparent, fair, and legally compliant.

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Probity in Procurement

The objectives of a local government procurement policy are generally to advance the local government’s priorities, achieve value for money, and ensure probity and accountability for outcomes.

Probity requires the purchase to be conducted ethically, honestly, and with fairness to all participants. Accountability for outcomes is about being able to explain or account for how the purchase has achieved its anticipated outcomes. Best practice in government procurement would see the development of a suitable probity plan, and for high value or complex procurement activities, the development of the plan well before the commencement of the procurement process, as well as the engagement of an external probity adviser.

This article serves as a checklist of tasks in chronological order which can form the basis for a probity plan.